Services

servees

Overview

IT Services engagements is to provide a clear understanding of our assurance as Hilal Computers aligning to the committed Services to Client. We ensure the provision of consistent, reliable and timely support services to our end users with sustainable terms and conditions.

Services Offering

annual-s
agreement-s
personnel-s
warranty-s
data-s

Hilal Computers guarantees to provide support engineers and other technical staff who are:

Qualified and competent, shall be capable of maintaining IT Infrastructure hardware and software products according to the client’s requirements.
Will take all the necessary care and caution while performing their duties at the client’s premises.
Work shall be executed to the highest standard and accordance with the supplier’s specifications, instruction manuals and written procedures.
Engineers are equipped with necessary support tools, published device drivers and transportation to carry out their duties in the maintenance contract.
Competent in speaking and writing the English/Arabic language
Shall comply with the rules of the client and Ministry of labour and the safety requirement applicable to the job
In good health and capable of carrying out their duties.

Hilal Computers Technical Services department provides its own range of products and services. Our team consist of highly qualified engineers those who have earned reputation, expertise and skill in the field of information technology.

Our technical team has 32 engineers, we carry the following certifications:

Dell Master Certified System Engineers (DCSE-M)Dell Certified System Engineers (DCSE)Dell-EMC² Certified Professional CCNA & CCDA (Cisco Certified Network Associate/Design Associate)Microsoft Certified Systems Engineer (MCSE) Microsoft Certified System ProfessionalMicrosoft Certified Technology SpecialistCertification on Sun Solaris Advanced administration Pegasus Opera & Opera II Accredited ProfessionalNovel Certified EngineerVM Ware Certified Professional Sonic wall, Riverbed, Trend, Node32, Acronics, Double Take Certified EngineerGE UPS Certified EngineersLinux Certified Engineer Citrix Certified ProfessionalFax Back ProfessionalRed Hat Certified EngineerWeb sense Certified Engineers

Ask for Help

Call one of our offices today and let us help with your inquiries
or email us with your requirements and one of our specialist consultants will contact you